Shipping policy
JUNE COLLECTIVE โ SHIPPING POLICY
Every order that leaves June Collective is packed with care and sent with intention. We want your experience from checkout to delivery to feel as thoughtful as everything we create. ๐ค
Domestic Shipping
June Collective currently ships within the United States only. We are not able to accept international orders at this time but we hope to serve our global community in the future. ๐ธ
Shipping Carrier
All June Collective orders are shipped via FedEx. Shipping rates are calculated based on your order weight and location and will be displayed at checkout before you complete your purchase. ๐ค
Free Shipping
We are so grateful for your support. As a thank you we offer free shipping on all domestic orders over $75. Free shipping will be automatically applied at checkout when your order total meets or exceeds $75. ๐ธ
Processing Time
Preorder Items - All Volume II items are preorder products. Please allow 4 to 5 weeks from the date of purchase for your order to be processed and shipped. You will receive weekly email updates along the way so you always know exactly where your order is. We are committed to keeping you informed every single step of the way. ๐ค
Non Preorder Items - For all future non preorder collections please allow up to one week from the date of purchase for your order to be processed and shipped. We are a small women owned business and we pack every order with love and care. Thank you for your patience. ๐ธ
Order Tracking
Every June Collective order comes with a FedEx tracking number. Once your order has been shipped you will receive a shipping confirmation email with your tracking information so you can follow your package every step of the way. ๐ค
Please allow 24 to 48 hours for your tracking information to update after you receive your shipping confirmation email.
Lost Packages
If your tracking information shows that your package has not been delivered and you believe it is lost please email us at hello@shopjunecollective.com within 7 days of your expected delivery date with your order number and tracking information.
We will file a claim with FedEx on your behalf and work to get your order to you as quickly as possible. Depending on inventory availability we will either send a replacement or issue full store credit for your order. We will always take care of you. ๐ธ
Stolen Packages
If your tracking information shows that your package has been marked as delivered but you have not received it please take the following steps:
- Check around your property including your porch, mailbox and any other delivery areas
- Check with neighbors and anyone else in your household
- Allow 24 to 48 hours as packages are sometimes marked delivered before they physically arrive
If your package still cannot be located after taking these steps please email us at hello@shopjunecollective.comย with your order number and tracking information and we will help you file a claim directly with FedEx.
As a small business we are not able to take full responsibility for packages that have been marked as delivered by FedEx. However because we genuinely care about every woman who shops with us we will offer store credit for a portion of your order value as a gesture of goodwill. ๐ค
We strongly encourage all customers to add Route Package Protection at checkout for a small additional fee. Route covers lost, stolen and damaged packages completely and gives you total peace of mind from the moment you place your order to the moment it arrives in your hands. ๐ธ
Incorrect Address
Please double check your shipping address before completing your purchase. June Collective is not responsible for orders shipped to an incorrect address provided at checkout. If you realize you have entered an incorrect address please email us immediately at hello@shopjunecollective.com with your order number. We will do our best to make any necessary changes before your order ships but we cannot guarantee that address changes can be accommodated once an order has been processed. ๐ค
Damaged Items
If your order arrives damaged please email us at hello@shopjunecollective.comย within 5 days of delivery with your order number and a photo of the damaged item. We will make it right immediately at no cost to you. ๐ธ
Contact Us
Questions about your order or shipping? We would love to hear from you.
๐ hello@shopjunecollective.comย ย ๐ฑ @_junecollective
We are a small woman owned business and we care deeply about every single woman who shops with us. Your order is not just a transaction to us, it is a piece of something that was built with intention and love for every woman in her waiting season. Thank you for trusting us with that. ๐ค๐ธ
June Collective โ for any woman who is waiting. For anything. And still showing up.๐๏ธ